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Effective People Management – QQI Level 6 Certification

Scrum Master Team

Price

The Industry 4.0 Skillnet offers a 30% discount on this training programme.

Original Price: €295
Now €205

Course Description

If you would like to learn how to motivate
and manage others, obtain the core
management skills and a recognised
certification, this course will be extremely
valuable for you!


Our QQI Level 6 Effective People Management
Course equips you with a comprehensive overview
of the skills used by successful managers. This
practical workshop covers the theory behind strong
management skills and the practical aspects of
being a motivational leader.


We have delivered our Management course to the
biggest brands in Ireland, so you can have confidence in
our ability to deliver the results you want to achieve!

Duration

3 days

Course Agenda

  • Module 1
    Effective Team
    Management
    • Manager’s role and responsibilities
    • The role and characteristics of a
    successful leader
    • Recognising and reviewing your
    personal style of leadership
    • Assessing the key leadership skills
    • Setting SMART goals
    • The Goal Pyramid (PESTLE/Strategic
    Management)
    • Understanding external factors and
    company values/strategy
    • Motivational theory and practice
  • Module
    2
    Building Effective
    Teams and
    Communication
    • Understanding team roles (Belbin)
    • Defining roles and responsibilities
    • Practical application of assigning work
    based on role
    • Examining the key building blocks of
    high-performance teams
    • Active Listening
    • Effective Questioning
    • Giving Advice and Encouragement
    • Using the SAID model to deliver feedback
    based on agreed goals
  • Module
    3
    Managing
    Underperformers
    and Conflict
    • What constitutes poor performance –
    lack of ability versus low motivation
    • Enhancing ability
    • Improving motivation
    • Handling difficult people fairly and
    assertively
    • Disciplinary and grievance procedures
    • Understanding your own conflict style
    and recognising that different situations
    may require a different approach
    • Remaining constructive when dealing
    with passive or aggressive employees
    and peers
    • How to mediate conflict between two
    employees

Upcoming Dates

  • Sept 29
  • Nov 24

Who Should Attend

Project or team leaders looking to improve on their traditional management style to achieve better goals through better teamwork.

Prerequisites

None.

Membership benefits

Find out how a free membership to the Industry 4.0 Skillnet network can save you up to 30% on this programme.