Effective People Management – QQI Level 6 Certification
Price
The Industry 4.0 Skillnet offers a 40% discount on this training programme.
Original Price: €495
Now €297
Course Description
If you would like to learn how to motivate
and manage others, obtain the core
management skills and a recognised
certification, this course will be extremely
valuable for you!
Our QQI Level 6 Effective People Management
Course equips you with a comprehensive overview
of the skills used by successful managers. This
practical workshop covers the theory behind strong
management skills and the practical aspects of
being a motivational leader.
We have delivered our Management course to the
biggest brands in Ireland, so you can have confidence in
our ability to deliver the results you want to achieve!
Duration
3 days
Course Agenda
- Module 1
Effective Team
Management
• Manager’s role and responsibilities
• The role and characteristics of a
successful leader
• Recognising and reviewing your
personal style of leadership
• Assessing the key leadership skills
• Setting SMART goals
• The Goal Pyramid (PESTLE/Strategic
Management)
• Understanding external factors and
company values/strategy
• Motivational theory and practice -
Module
2
Building Effective
Teams and
Communication
• Understanding team roles (Belbin)
• Defining roles and responsibilities
• Practical application of assigning work
based on role
• Examining the key building blocks of
high-performance teams
• Active Listening
• Effective Questioning
• Giving Advice and Encouragement
• Using the SAID model to deliver feedback
based on agreed goals -
Module
3
Managing
Underperformers
and Conflict
• What constitutes poor performance –
lack of ability versus low motivation
• Enhancing ability
• Improving motivation
• Handling difficult people fairly and
assertively
• Disciplinary and grievance procedures
• Understanding your own conflict style
and recognising that different situations
may require a different approach
• Remaining constructive when dealing
with passive or aggressive employees
and peers
• How to mediate conflict between two
employees
Upcoming Dates
Enquire for dates
Who Should Attend
Project or team leaders looking to improve on their traditional management style to achieve better goals through better teamwork.
Prerequisites
None.
Membership benefits
Find out how a free membership to the Industry 4.0 Skillnet network can save you up to 30% on this programme.