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Effective People Management – QQI Level 6 Certification

Scrum Master Team


The Industry 4.0 Skillnet offers a 30% discount on this training programme.

Original Price: €295
Now €205

Course Description

If you would like to learn how to motivate
and manage others, obtain the core
management skills and a recognised
certification, this course will be extremely
valuable for you!

Our QQI Level 6 Effective People Management
Course equips you with a comprehensive overview
of the skills used by successful managers. This
practical workshop covers the theory behind strong
management skills and the practical aspects of
being a motivational leader.

We have delivered our Management course to the
biggest brands in Ireland, so you can have confidence in
our ability to deliver the results you want to achieve!


3 days

Course Agenda

  • Module 1
    Effective Team
    • Manager’s role and responsibilities
    • The role and characteristics of a
    successful leader
    • Recognising and reviewing your
    personal style of leadership
    • Assessing the key leadership skills
    • Setting SMART goals
    • The Goal Pyramid (PESTLE/Strategic
    • Understanding external factors and
    company values/strategy
    • Motivational theory and practice
  • Module
    Building Effective
    Teams and
    • Understanding team roles (Belbin)
    • Defining roles and responsibilities
    • Practical application of assigning work
    based on role
    • Examining the key building blocks of
    high-performance teams
    • Active Listening
    • Effective Questioning
    • Giving Advice and Encouragement
    • Using the SAID model to deliver feedback
    based on agreed goals
  • Module
    and Conflict
    • What constitutes poor performance –
    lack of ability versus low motivation
    • Enhancing ability
    • Improving motivation
    • Handling difficult people fairly and
    • Disciplinary and grievance procedures
    • Understanding your own conflict style
    and recognising that different situations
    may require a different approach
    • Remaining constructive when dealing
    with passive or aggressive employees
    and peers
    • How to mediate conflict between two

Upcoming Dates

  • Sept 29
  • Nov 24

Who Should Attend

Project or team leaders looking to improve on their traditional management style to achieve better goals through better teamwork.



Membership benefits

Find out how a free membership to the Industry 4.0 Skillnet network can save you up to 30% on this programme.